Virtual Sport Sprint Joining Instructions

Joining instructions for browsers and devices

Once you’ve booked a virtual Sprint session, you will be sent a confirmation email with a unique Skype link for your call. The step by step guides below have been created for you to follow dependant on which browser/device you will use for your virtual visit. Select your chosen browser/device and follow the step by step guide.Apple

  • Apple
  • Google Chrome
  • Microsoft Edge
  • Android
  • Internet Explorer

Joining via Apple Device

PLEASE NOTE:
If you do not have Skype application downloaded on your device, please follow the steps below. If you do have the Skype app already, please click on the Skype link in your email and follow steps from number 4 onwards.

1 – Go to the bottom of your confirmation email and click on the Skype link

2 – Download the Skype app, you will be redirected to the App Store

3 – Click back into your confirmation email and click on the Skype link again

4 – Click ‘Let’s go’

5 – At this stage, you can sign in to your Skype account if you have one, or you can just join as a guest

6 – Insert your name

7 – Ensure the video and microphone toggles are on so your Sprinter can hear and see you. If you would like to remain off video, that’s no problem, just ensure the microphone toggle is switched on

8 – Click Start call and enjoy your virtual visit!




Joining via Google Chrome

1 – Copy and paste Skype link in to Google Chrome URL

2 – Click ‘join as guest’ and enter your name

3 – Click ‘join’ and you will see the preview screen for your call

4 – Make sure you select the video and mic toggles so they both appear blue – this way your sport sprint agent will be able to both hear and see you!

5 – Once you have completed these steps, you can start your call and you will be connected with your sport sprint agent!




Joining via Microsoft Edge

1 – Copy and paste the Skype link into Microsoft Edge

2 – Click ‘join as guest’ and enter your name

3 – A preview page will appear to begin the call, make sure to enable your microphone and webcam by clicking on the toggles, so they turn blue, so your Sport Sprint agent can hear and see you. Begin your call by clicking on ‘start call’




Joining via Android

1 – Click the Skype link in your email and it will open in your browser. If you already have the Skype app downloaded on your Android device, the link will open in the app

2 – If you do not have Skype, by clicking ‘Download Skype’ of ‘Join Conversation’ you will be directed to the Google Play Store to download the app. Install Skype for free

3 – Open the app. The Skype home page will appear. Click “Let’s go”. Two options will appear – you can ‘Join as Guest’ or ‘Sign in or Create’ your Skype account

4 – To ‘Join as Guest’ – enter you name and click ‘Join Conversation’. Enable your camera and microphone by clicking on the toggles – this is so the Sport Sprint agent can see and hear you for your session!

5 – To ‘Sign in and create’ your account, either log into to your Skype account using you Skype name, phone number or email address or click ‘no account? Create one!’

6 – If creating Skype account, enter your phone number, create a password and enter your full name

7 – You will be sent a verification code via text – enter this to finish your setting up your account

8 – Confirm you date of birth. This will take you through to your call. Ensure the microphone and camera toggles are enabled and click ‘Start Call’ to begin your session!




Joining via Internet Explorer

1 – Copy and paste the Skype link from your confirmation email into Internet Explorer

2 – You will be presented with the following options. If you already have the Skype application on your device, click “Launch it now” otherwise, click “Download Skype” and then “Run” and then “Install”

3 – Once the Skype has finished downloaded, the app will open. Click “Let’s go” and then “No account, Create one”

4 – Enter your phone number, create a password and enter your full name

5 – You will be sent a verification code via text – enter this to finish your setting up your account

6 – Confirm you date of birth. This will take you through to your call. You will see a preview page appear to begin the call, make sure you enable your microphone and webcam by clicking on the toggles, so they turn blue, so your Sport Sprint agent can hear and see you. Begin your call by clicking on ‘Start call’

Call us to find out more about our packages on

0800 678 1065